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Archive for September, 2009

On Awesomeness.

Tuesday, September 29th, 2009

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Can awesomeness be a brand differentiator?

Let’s first discuss etymology. According to the built-in dictionary widget on my MacBook and contrary to the popular belief that the term was coined solely for Chuck Norris, awesome made its debut sometime in the late 16th century to describe something awe inspiring. Makes sense. Flash forward a few hundred years, sometime around the filming of Fast Times at Ridgemont High, and the word is now a part of the pop culture vernacular. See also excellent, killer, rad, wicked and way cool.

Awesomeness, then, is something that exhibits the qualities of being awesome. At Red Square Agency, we believe that awesomeness, while ethereal and certainly intangible, is a very real brand differentiator.

A couple of weeks ago, over at the Harvard Business blog, Umair Haque posted The Awesomeness Manifesto. Fascinating stuff.

What is awesomeness? Awesomeness happens when thick — real, meaningful — value is created by people who love what they do, added to insanely great stuff, and multiplied by communities who are delighted and inspired because they are authentically better off. That’s a better kind of innovation, built for 21st century economics.

Beancounters feel challenged and threatened by it, because it feels fuzzy and imprecise. Yet, it’s anything but. Gen M knows “awesomeness” when we see it — that’s why it’s part of our vernacular. It’s a precise concept, with meaning, depth, and resonance.

Whether you think Haque has only jumbled around some conventional wisdom on brand authenticity and given birth to some new buzzwords or not, the bigger point is this: people know awesomeness when they see it. And they love it.

Awesomeness is hard to fake. Passion is palpable. Your stuff is either great or it isn’t.

This again brings us to the rare air a brand finds when it gains fans rather than “customers.” Think about your brand in this context. Re-read Haque’s definition of awesomeness and ask yourself, seriously, “is this us?”

Sunday design inspiration

Sunday, September 27th, 2009

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The latest addition to the Red Square library is Naive: Modernism and Folklore in Contemporary Graphic Design. It explores the current resurgence of Classic Modernism in graphic design and showcases a wide variety of work–everything from illustration to poster art to editorial and book cover design. I am a big fan of The Heads of State, whose work is prominently featured.

Sadly our library isn’t public, so you’re gonna have to get your own copy.

Times like these.

Wednesday, September 23rd, 2009

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I’ve been reading Behance’s site The 99 Percent recently, and I really like it. Some smart thinking going on over there. Anyway, I flagged one article in particular from my weekend studying and have read it over a few times. It’s called “Avoid the Trap of Business Narcissism.”

It’s about human nature and our reaction to challenges, specifically thinking “there’s never been anything like this before” or “these are extraordinary times.”

Scott Belsky writes:

From all the times I have heard, “This is the most unusual X, the greatest period of Y, the new era of Z,” I was starting to think that, had I not been born in the last thirty years, I would have missed the most interesting years of business since the Big Bang.

He continues:

“Business Narcissism” is rampant. It is the leader’s default thinking that they are the exception to the rule. “Business Narcissism” is the tendency of all leaders and teams, across industries, to think that they are always encountering a special case.

The real unique opportunity is for leaders to internalize a grounding realization: not much is new and yes, you can adequately learn from the past. Saying “this is the time of opportunity” is narcissistic. Instead, take some perspective. Today never feels like it will be history, but it will. And more likely than not, we will look back and realize that we should have known.

Very interesting. I agree that we have a tendency to think like this. Everyone does. But I don’t necessarily find it narcissistic to view now as time of opportunity. I truly believe now is a great opportunity. We’ve got a chance to do really amazing things, to bring a little unconventional wisdom to the table, to rewrite some of the rules and to pull the country out of this mess.

True, it’s foolish to think there have never been times like these. But every challenge is an opportunity to do something awesome.

Our gift to investment advertising.

Thursday, September 17th, 2009

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Here at the agency, we do category-defying, intelligent, zig-when-everybody-else-zags type work. But we can’t blow minds and make advertising you talk about without a tightly defined strategy. No strategy means run-away, irrelevant creative. And that’s about as cool as jean shorts.

Our new campaign for Van Kampen Investments and the Alabama State Treasury Department provides a good example as to how we work. First, our task: create a campaign for the 529 college savings plan product that increases enrollment. After conducting research, studying previous efforts and competitive/peer/aspirant work, many internal strategic meetings and client meetings, we arrived at our strategy–the CollegeCounts 529 Fund is a smart gift.

That’s it. Seems really simple, right?

All solid strategies are simple, but as you know, simple takes some doing. Simple requires eliminating, distilling, the stripping away of anything unnecessary. We could’ve arrived at the “invest in your child’s future” strategy, or some other been-done-a-thousand-times thought. Instead, we looked at what kids tend to get when they are young, and most of it winds up in the trash. Or stuck up their nose. Or breaking in five minutes. This isn’t about not giving your grandchild a big wheel. (We’ve got no beef with the big wheel.)  It’s about giving him or her something a little smarter than that.

So the campaign, in a nutshell, uses humor to position the college savings plan as a smart gift by juxtaposing it against unwise gifts given to children. Exaggeration is key to pulling off the humor. Why humor? We liked going with that tonality for several reasons. Not a lot of financial brands are using it right now, people like and remember funny advertising and humor communicates confidence. In this economy, confidence is everything.

Here’s the first spot, called “Knives.” In it, a couple explains to their child’s grandfather that giving to his education would be smarter than giving him a knife-throwing set. We’re betting most will agree.

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And here’s the second spot, “Nuclear,” in which a father is reminded of what happened when he ordered plutonium off the Internet for his son’s science kit.

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The production itself was beautifully and smoothly executed. We were lucky to work with Sam Crawford and MOM Worldwide, Melissa Larson, Technicolor, editor Adam Svatek at Beast, LA and several other incredibly talented people. Here are some great behind-the-scenes production photos.

Many thanks to all of the hard-working and brilliant people at Red Square. From media planning, negotiation and placement to the strategic development, to public relations (which is now working in overdrive), this is a great collective effort.

We hope you enjoy our gift to investment advertising. It’s been and continues to be fun.

Mama’s proud of us.

Tuesday, September 15th, 2009

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Who doesn’t enjoy a little love from the award shows? We aren’t going to lie, we like being recognized for our work–and most of the time it’s for work on behalf of our incredibly cool clients. This time, however, we’ve won an award for (drumroll…) our own brand.

Say whaaa?

That’s right. The kids at Red Square Agency have just been notified that the Web Marketing Association has bestowed a prestigious WebAward for “Best Advertising Site” upon our little ol’ web site. Awesome. And even awesomer is this comment from one of the judges:

KABANG – FINALLY AN AGENCY THAT GETS IT! You smoked the Boston agency and the NYC agency I judged. I bookmarked your site. If I was not in Asheville I’d be knocking. Excellent work. And I wouldn’t mind a shirt.

On behalf of the team that pulled this massive project together, I’d like to thank the academy. Or something like that.

The Internet is a fad anyway, right?

Thursday, September 10th, 2009

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Our friends at New Uniform Design pointed us to this video on social media, and as they say, it’s a “fairly dramatic but powerful message about social media.”

I’ve emailed the video’s creator, Erik Qualman, to find out the source of the statistics.

Experience required.

Thursday, September 3rd, 2009

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If we are to continue to sling brand fame and create work that you talk about, we’ve got to be sponges for any and everything related to our craft. That’s what Red Tuesdays are all about. In case you’ve not read our fair blog, here’s the idea: on the first Tuesday of each month, we host a speaker to educate the Square on a particular topic, in an effort to keep us abreast of the latest and best practices and to spread brainwaves throughout the agency. So far, so good.

This past Tuesday, Wagner from Beloved Experiential visited us. Not to get too off-topic, but first things first. Wagner is his name. Like Madonna or Cher or Prince. Not just anybody can pull this off–you have to be great at whatever you do, your job has to be something to write home about and you need an interesting name. So, check, check and check for our pal Wagner. By contrast, the most incredible salesguy in the world has still got to go by Bill Smith. Sad, but true.

Beloved is headquartered in Orlando and specializes in experiential marketing, which is loosely defined as an event, promotion or some other live experience that engages and interacts with the consumer. You’ve most likely seen or taken part in one of the following: product sampling, publicity stunts, wild postings, guerrilla tactics, mobile tours. These events are carried out by brand ambassadors who deliver the brand message to the consumer. Wagner’s team works with names like Coke Zero, Google, McDonald’s, Ford, P&G, Red Bull and many other blue chip brands.

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Having collaborated with Beloved on street team projects over the past couple of years, we always look for ways to add experiential to the mix in our integrated campaigns. Still, Wagner’s talk opened our eyes to some new technology, new possibilities and some interesting consumer stats:

  • 70% said participating in an experiential campaign would increase purchase consideration
  • 80% who participated in an experiential event told their friends about it
  • 57% said that participating in an experiential campaign led to quicker purchases
  • 9 out of 10 said an experiential campaign made them more receptive to advertising

In a nutshell, adding an experiential component consistently accomplishes two of our favorite things quite well: it sells product, and it generates word-of-mouth. What’s not to love?

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When we launched the “Hello Life” campaign for Brookwood Medical Center in 2007, we spent the first three weeks working with Beloved to seed the market with teaser materials–posting fliers, passing out stickers, t-shirts and tons of other “Hello Life” branded swag. Coupled with some traditional media used in non-traditional ways (2 second radio spots that simply said “Hello Life” and about 26 different outdoor designs), this approach built buzz and generated a good deal of press when the full Brookwood branding campaign was revealed. How often do hospital ad campaigns land on the front page of the newspaper in a major metro market? And after six months, Brookwoood Medical Center advanced to first (from fourth) in top-of-mind awareness in a crowded, competitive environment. The experiential tactics played a major role in this success.

Why? Why does experiential create such brand affinity?

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Very simply, it creates an emotional connection through a sensory experience. The name should tell you enough, right? You experience the brand in living color. And that perceived one-to-one interaction increases the likelihood of establishing a strong bond with the consumer. As the Chinese proverb goes, “Tell me and I will forget. Show me and I may remember. Involve me and I will understand.”

We plan to continue to bring all kinds of experiential moves to the streets in the future (and who are we kidding, we love the P.T. Barnum-type atmosphere these things create…remind me to tell you about the elephants sometime). As far as we’re concerned, experience is required.